Frequently Asked Questions
Everything you need to know about our vintage-inspired garments and services.
What is the typical shipping time for international orders?
We ship globally from our warehouse. Standard international shipping typically takes 7-14 business days, while expedited options via DHL or FedEx usually arrive within 3-5 business days.
How do I determine my correct size for Bronson garments?
Since our designs often follow vintage patterns, we recommend checking the specific size chart provided on each product page. We measure every garment flat; comparing these measurements to a piece you already own is the best way to ensure a perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unwashed, and unworn condition with all tags attached. Please contact our support team to initiate a return authorization.
Do I need to pay customs duties or import taxes?
Import duties and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country. We recommend checking with your local customs office for specific details.
Are your products pre-shrunk?
Most of our heavy-duty cotton and denim products are 'One Wash' or pre-shrunk to minimize further shrinkage. However, for raw denim or specific wool items, we provide care instructions to help maintain the garment's integrity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping destination.